Storage Highams Park Accessibility Statement
Storage Highams Park is committed to providing an inclusive and accessible experience for all customers, visitors, and users of our online services. We aim to make our storage information, booking options, and customer support as accessible and easy to use as possible for people of all abilities in the Highams Park area and beyond.
Our Accessibility Commitment
We are working towards full compliance with the Web Content Accessibility Guidelines WCAG 2.1 at level AA. These guidelines explain how to make web content more accessible for people with disabilities, and more user friendly for everyone. Our goal is to ensure that people using assistive technologies have a positive, consistent experience when finding and managing storage in Highams Park.
Screen Reader Compatibility
Our website is designed to support users who rely on screen readers. We aim to use clear headings, meaningful page titles, descriptive text, and logical reading order across all storage information pages. Where possible, images are accompanied by alternative text to describe important content. We regularly review and adjust our content to improve how it is announced by screen reader software.
We strive to avoid content that moves or updates automatically without user control, helping screen reader users focus on the information they need about our accessible storage in Highams Park.
Keyboard Navigation
The Storage Highams Park website is intended to be fully navigable using only a keyboard. Users should be able to move through menus, forms, and key content areas using common keys such as Tab, Shift plus Tab, Enter, and the arrow keys. Interactive elements are designed with clear focus states so that users can easily see which item is selected.
We regularly review how our forms and booking steps operate using keyboard navigation alone, to support customers who cannot use a mouse or touch screen when arranging storage in the Highams Park area.
Text, Layout, and Readability
We aim to present information about our storage services in Highams Park in a clear and straightforward way. Pages are structured using headings and paragraphs to help users scan content quickly. We aim for strong colour contrast between text and background, and we avoid relying on colour alone to communicate essential details.
Where possible, users can zoom and resize text using their browser settings without losing content or functionality. We avoid overly complex language and work to keep our content concise, especially on key service pages.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and services to identify areas where we can improve accessibility for all users, including people with visual, auditory, motor, and cognitive disabilities. As we add or update content and features, we aim to apply WCAG 2.1 AA principles to maintain and improve accessibility standards.
Requesting Information in an Accessible Format
If any part of our website or online information about Storage Highams Park is difficult to access, or if you need information in a different format, you can contact us and request an alternative. Examples may include larger print, simplified documents, or help with completing online forms related to storage bookings or inquiries.
When you contact us with an accessibility request, please describe the content you are trying to access and the type of support or format you require. This helps us respond in the most effective way and support your storage needs in Highams Park as quickly as possible.
Providing Feedback on Accessibility
We welcome feedback from customers, visitors, and local Highams Park residents about the accessibility of our website and services. Your comments help us identify issues, make improvements, and better understand the needs of people using assistive technologies or alternative devices.
If you experience any accessibility barriers on our website or when accessing information about our storage services, please get in touch and tell us which page or feature is affected and what difficulties you encountered. We will review your feedback and work to resolve any accessibility issues where possible.
Review of this Accessibility Statement
This Accessibility Statement for Storage Highams Park is reviewed regularly to reflect updates to our website, changes to accessibility standards, and feedback from users. Our aim is to maintain a reliable, accessible experience for everyone seeking storage solutions in the Highams Park area.




